If your order hasn't been dispatched, we'll do our best to help. Please contact us as soon as possible, quoting your order number.

No. You can check out as a guest, although creating an account allows you to track orders and view your order history.

Yes. We deliver across mainland UK, with delivery options shown at checkout.

Delivery times vary depending on the products ordered and your chosen delivery service. Estimated delivery times are shown during checkout and on individual product pages where applicable.

Delivery charges are calculated during checkout based on your order and delivery location.

Where available, free delivery promotions will be clearly displayed on our website.

Yes. If you're not completely satisfied, you can return eligible items in accordance with our Returns Policy.

Please contact our customer service team before returning an item. We'll provide full return instructions.Returns our at customers cost

Refunds are usually processed within 7 working days once returned goods have been received and inspected.

Yes. We only supply genuine products sourced from trusted manufacturers and authorised distributors.

Yes. We stock products from many trusted equestrian brands covering horse care, rugs, supplements, stable equipment, grooming products and riding essentials.

Popular products are regularly replenished. If an item is temporarily unavailable, please check back or contact us for further information.

We accept a range of secure payment methods, including major debit and credit cards. Any additional payment options are shown during checkout.

Yes. All payments are processed using secure, encrypted technology to protect your personal information.

If you need help with your order or require product advice, please visit our Contact Us page or use the contact details provided on the website. Our team will be happy to assist.

Measure from the centre of the chest to the point of the hindquarters. Compare this measurement with the manufacturer's sizing guide before purchasing.

The best fly rug depends on your horse's needs. Lightweight mesh rugs for everyday turnout Full neck rugs for maximum protection Pony fly rugs for smaller breeds Sweet itch rugs for horses needing extra coverage

Most breathable fly rugs are designed for daytime wear. We recommend checking your horse regularly for comfort, fit and any signs of rubbing.

Horse supplements can help support joints, digestion, hoof quality, coat condition, mobility, performance and overall wellbeing. Always choose products appropriate for your horse's individual needs.

A basic grooming kit should include: Body brush Dandy brush Hoof pick Mane comb Curry comb Shampoo Coat conditioner